Click on Register/ Get Free Tuition Credit in HOMEPAGE. Signing up is FREE.
Fill in your name, email address, h/p number and password. Tick the Terms and Condition box and I’m not a Robot and Click REGISTER
OTAK will send you a Welcome Email with a link to Activate and Login your Account. Then log into your Account to Start Learning
Registration, Login, Tutor Applications and Tutoring Classes for Tutors and Students on the OTAK Platform has been designed for Desktop or Laptops with more than > 1280 resolution. The OTAK Tutoring Platform is optimized for the Desktop or Laptops for best user experience, interface and learning.
The Tutor and Student can only use a Desktop or Laptop to log in and access their respective Portals and Whiteboard to have classes.
The Tutor Portal and Student Portal are not designed to be accessed or used with Smart Mobile Phones at the moment.
Only first-time registration activity can be done on Mobile Smart Phones.
We will keep you informed on the progress of the Mobile-Friendly version in the coming months.
The OTAK Tutoring Platform is optimized for the Desktop or Laptops for best user experience, interface and learning.
Register – Desktop or Laptop or Mobile Smart Phones.
Login – Desktop or Laptop only (not on Mobile Smart Phones)
Attend/Join Class – Desktop or Laptop only (not on Mobile Smart Phone)
Hardware – Compatible devices > 1280 resolution or screen size > 10 inches
Once your OTAK Account has been Verified, a Student ID and Access Code will be generated automatically by OTAK.
This double code feature autogenerates unique codes that identifies the user.
The Access Code will be required when your parents sign up for the Otak Mobile App. The Student ID will be appearing in all payment documents.
To ensure your safety online, DO NOT share this with unknown or unrelated individuals.
OTAK Parent App is a very useful App that can be downloaded from App Store for iOS and Play Store for Androids.
You can check on Daily Class updates (timing), receive feedback from tutors in Diary, top up OTAK wallet, receive Notification from OTAK (booked and cancelled classes, promotions, downtime and more) and check on Ticket updates
Parent’s can connect with Tutors via Diary
Click the right top dropdown menu near your user email
Click on Edit Personal Info
Select your Education School and Syllabus Type and Personal Data. Click Save Changes
Upload your photo (optional) with a maximum size of 200KB.
Click on FIND TUTOR button
Scroll through the list of tutors or refine your search by clicking the SEARCH button
Click BOOK on Tutor Profile
Select the dates on the Calendar (min 1hr class)
Pay via OTAK’s Wallet
You will receive a NOTIFICATION via Parent App and Student Portal
The daily scheduled classes will appear on your Dashboard as TODAY’S CLASSES
OTAK’S Tutors go through a two-tier screening to ensure the highest quality of tutors.
The selected tutors have vast knowledge and great interpersonal skills with qualifications and experience.
1 OTAK Tutors are given the flexibility to determine their own rates based on their qualifications and level of experience.
2 The minimum rate charged by the Tutor on the OTAK Platform for an hour session is Twenty Ringgit (RM 20).
Therefore your Fee Calculation is
RM/ per hour session x hours booked
Note: Bookings must be ≥1 hour
You will be paying your fees via OTAK’s prepaid Wallet.
OTAK wallet is an internal wallet or ledger system that is connected to Billplz that acts as a Payment Gateway
You can opt to top up your wallet via online bank transfer or credit card
Visit payment gateway for more info
1- Click on desired child’s name on Dashboard
2- You will be taken to child’s Profile Page
3- Click on Wallet Top Up
4- Select top up amount with a minimum of RM50 to a maximum of RM400
5- Select Payment Gateway
6- Choose your Payment Gateway (eg: Paypal, iPay88, ClicknPay, Paynet)
7- You will be prompted to 3rd party gateway
8- Complete transaction
9- You will receive a Top up Receipt in Accounts
A notification will be sent to the Student Portal and OTAK Parent App (NOTIFICATION)
An email with the booking details will be sent to the registered email
Your Dashboard will be updated daily with Today’s Classes
You can see your scheduled classes in your CALENDAR
Just click on the required date on the Calendar and the list of Subject, Scheduled Time, Duration and Status will be listed
The Student Dashboard and Parent App Dashboard will be refreshed daily with Today’s Classes
Yes you can.
Log into the student portal, then go to My Calendar and click the PDF button, you can download and print the timetable for reference
At the time of the Class, click on “JOIN” beside the Today’s Class on My Dash.
The Whiteboard will be launched
You can attend your online class with your Tutor
Click on FEEDBACK in the Student Portal or Diary on OTAK Parent Mobile App
Search for the completed class
Feedback from your Tutor will be on the top right corner
You can expect your homework in here too
If you/ your parents wish to reply or enquire anything from your Tutor, you can type out a message and click on SEND MESSAGE
You should provide Feedback for your Tutor at the bottom right corner on the same page in the Student Portal. This will help your Tutor’s rating
Click Feedback and choose the class you want to revisit.
Click VIEW CLASS DETAILS
You can revise all the saved whiteboards
Students can communicate with their Tutors via the Feedback Chat
Parents will be able to communicate with Tutors via OTAK Parent App Diary
You should not cancel a class unless it is necessary.
If you can’t make it for class, you should discuss the matter with your Tutor at least 24 hours before the scheduled class.
Then, click on My Calendar and click Cancel class.
Tutor and Student’s upcoming class Notification will be automatically replaced by Cancelled class notification.
Once your order to cancel is approved, your wallet will be topped up automatically.
You can then Rebook a new class on Tutor’s Calendar
If the class cancellation is less than 24 hours, it will be considered a missed class and fees will be charged.
Raise a ticket in Help Center or send an email to firstname.lastname@example.org or call OTAK at 60323000795 depending on the urgency of the matter.
Eg: If you have class the following day but decided you don’t want to continue with the Tutor, please call OTAK to inform
Note: OTAK will need to further investigate the matter unless there is proof of abuse.